What Is Psychological Safety?

“Psychological safety in the workplace means that every single person in an organisation is able to bring their whole self to work and feel safe to speak out.

No hiding, no censoring, no code-switching.

When you have a psychologically safe environment and people feel safe to bring their whole self to work, people communicate and collaborate effectively and a culture of curiosity and creativity is cultivated.

You have happier, healthier and more engaged employees, which increases innovation, productivity and turnover!”

- Gina Battye

What Happens When You Don't Have a Safe Working Environment?

The impact on individuals

  • Physical, mental and emotional health will be affected.
  • Poor performance and decision-making creeps in.
  • Communication is strained and less effective.
  • Blame culture emerges.
  • This results in grievances, conflicts and liability risks.
  • You see increased absenteeism and withdrawal behaviours in your team.
  • Individuals shut down: feeling insecure, comparing themself to other people and are not open and truthful with their team. They go into self-protection mode.

The impact on the organisation

  • Problems go unreported.
  • Corners are cut.
  • There is a greater risk of accidents, incidents and injuries.
  • There are missed opportunities for innovation.
  • There is a loss of productivity.
  • There is an increase in costs.
  • This impacts on turnover.
  • Any wrong doing, unethical or illegal behaviour remains unchallenged.
  • Tragic failures occur.

ALL of this could have been avoided if individuals felt safe to bring their whole self into the workplace. 

The 5 Pillars of Psychological Safety

Gina created the blueprint for psychological safety: The 5 Pillars of Psychological Safety.

These are principles and teachings that are applicable to workplaces and their people around the globe, whether working in an office or online.

The 5 Pillars of Psychological Safety are being used around the world to create fully inclusive workplaces.

In essence, they cultivate an environment where people (and businesses) thrive.

As featured in Thrive Global.

The 5 Pillars Of Psychological Safety

5 Pillars of Psychological Safety - Gina Battye

Pillar 1 - SELF

The first pillar centres around self-awareness. In Pillar 1, individuals ask 3 questions: 1. What affects my performance and behaviour at work? 2. How can I take back control of the things that affect my performance and behaviour at work? 3. What can I do to achieve my personal and professional goals at work? Gina's Authentic Self Process underpins Pillar 1.

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Pillar 2. SOCIAL

The second pillar centres around communication. Individuals ask 3 questions: 1. How can I make sure I communicate my message clearly and in the way I intend it to be received? 2. How can I make sure I receive messages from other people in the way they were intended? 3. How can I get the most out of my exchange of communication with colleagues?


The third pillar centres around creating an environment where everyone in the team can thrive. Teams ask 5 questions: 1. What are our goals? 2. How can we create a safe space for everyone? 3. What is the work we need to do? 4. How can we get the most out of ourselves and the team? 5. How do we keep moving things forward?


The fourth pillar centres around Curiosity sessions, in which learning and development, reflective practice and experimentation are integral. The team asks 1 question: 1. How can we improve what we do and how we work together?


The fifth pillar centres around Creativity workshops, where you create an environment for creativity. The team asks 1 question: 1. How do we problem solve?

The Authentic Self Process

The Authentic Self Process underpins the first of The 5 Pillars of Psychological Safety.

The Authentic Self Process is an extraordinarily powerful 3 step system that empowers you to bring all of who you are to work and life.

To find out more about The Authentic Self Process, click here.


Gina Battye is a world-renowned, award-winning Psychological Safety consultant and trainer for multinational corporations, Fortune 500s, TV, film, radio and the global press.

Gina is on a mission to create work environments where people thrive; where everyone feels safe to bring their whole self to work. Her aim is to introduce legislation to bring about worldwide change and protection for employees in terms of psychological safety.

Her blueprint for psychological safety: The 5 Pillars of Psychological Safety, is now being implemented worldwide to create fully inclusive workplaces. Gina developed Lux, a powerful psychological safety diagnostic tool that measures psychological safety in workplaces. It is being rolled out to multinational organisations worldwide.

Gina's work has been featured widely in the media, including Sky News, BBC, Forbes, The Telegraph, BBC Three, The Times, Metro, The Sun, Psychologies, Cosmopolitan, Pink News, Vice, Gay Star News, Diva and Curve.

A powerhouse. An influencer. A leader. She stands up, she speaks up, she shouts out, she calls out. She makes a difference. She educates. Gina is daily creating breakthroughs in workplaces globally, combining world-class training with a heavy dose of hindsight… Gina changes lives!